DME Company Management Software for Home Medical Teams

DME companies rarely struggle because they cannot deliver equipment. They struggle because patient records, intake files, payor details, and billing sit in different systems — a spreadsheet for the census, a shared drive for CMNs, email for referrals, and a separate tool for payroll and invoices. The warehouse handles the box. Nothing was built to run the actual company behind the delivery.

That is the gap Hexa Piper fills. As all-in-one HIPAA-ready DME company management software, it brings the patient registry, import and export, tasks, documents, invoicing, vendors, and payroll into one connected platform so intake, fulfillment, and the books share the same live data.

Whether you are a small home-medical supplier, a growing DME company with multiple referral sources, or a team that already uses Hexa Piper for healthcare and needs a dedicated DME book, Hexa Piper is the DME management software for teams that are serious about scaling without leaking PHI across five apps.

Why DME Companies Outgrow Generic Tools Fast

The average growing DME operation runs on a patchwork: a patient list in Excel, intake packets in email, payor notes in a shared folder, and a separate accounting tool for invoices and payroll. It works with a short census. It breaks the moment you add referral volume, re-exports, and staff who should not see every record.

A referral arrives and the patient is entered twice. An export for billing uses yesterday's file. A real name is pasted into a chat that was never meant to hold PHI. Payroll is rebuilt from paper delivery tickets because hours never reached the timesheet.

None of this is rare. It is the daily reality of DME companies running on disconnected tools — and it quietly creates compliance risk, delayed billing, and hours of re-entry.

Core Features of Hexa Piper for DME Companies

Patient Registry Built for DME

One Census, Company-Scoped, Encrypted

Hexa Piper's DME module keeps the patient registry inside the same login as the rest of the company. Records are scoped to your company, encrypted at rest, and opened only by roles that should see them. Your team can:

• Search and open the census without a second product
• Keep payor, service date, and intake notes on the same record
• Avoid duplicate rows with import hashing
• Keep real patient names out of demo and training data

Import and Export

Move Batches In and Out Without Re-Typing

Intake often arrives as a file. Billing often needs a file back out. Hexa Piper's DME import and export workflows let staff load a batch, review it, and export what the next system needs — without copying PHI into a personal spreadsheet.

Referrals, Tasks, and Documents

Follow-ups, prior-auth packets, and delivery coordination live on the task board. CMNs, orders, and insurance letters sit in encrypted document storage with role-based access. HIPAA-ready team chat keeps the conversation off consumer messaging apps.

Invoicing, Vendors, and Payroll

Referral practices and payor-related customers sit in the CRM. Supplier and billing-service vendors sit next to them. Hours logged on timesheets feed payroll so delivery and office staff are paid from the same record you already approved.

HIPAA-Ready on Every Plan

Encryption, two-factor authentication, role-based access, audit trails, and backups ship on every plan — including the free one. DME companies that handle PHI do not pay extra for a separate security tier. See how we approach security.

Everything a DME Company Needs — One Platform

Feature	What It Does for DME Teams
Patient Registry	Company-scoped census with encrypted record data
Import / Export	Batch intake and outbound files without re-typing
Tasks	Referrals, follow-ups, and delivery coordination
Documents	CMNs, orders, and insurance files in one hub
CRM & Invoicing	Referral sources, invoices, and payments
Vendors	Suppliers and billing services alongside the census
Payroll & Timesheets	Pay staff from approved hours
HIPAA-Ready Controls	Included on every plan, not sold separately

Built for DME Teams of 5 to 50

Hexa Piper is designed for DME companies that need a real census and billing backbone without an enterprise HME suite. It is a strong fit for:

• Independent DME suppliers with a growing referral book
• Home-medical teams that already need HIPAA-ready chat and documents
• Healthcare groups that want DME as a module next to the clinic book
• Owners who want intake, files, invoices, and payroll in one login

Run a clinic rather than a DME company? See the healthcare use case.

Transparent Pricing. Free to Start.

Plans start at $0, with Hexa Lite at $12/user/mo and Hexa Core at $18/user/mo. HIPAA-ready controls are included on every plan. New teams get a free 30-day trial with no credit card required.

Stop Spreading PHI Across Five Apps

The census in a spreadsheet. Intake in email. Billing in another login. Payroll on paper tickets. Hexa Piper gives the DME company one connected, HIPAA-ready workspace — from the first referral to the next payroll run.

Start your free 30-day trial today. No credit card required.

Frequently Asked Questions