Business Email — Built Into Every Plan
Compose and track outbound email from your company workspace using the email provider you already pay for.
What It Does
HEXA PIPER Emails is a platform strength: compose messages to customers, vendors, or teammates, keep a conversation timeline next to your CRM, and send through your SMTP (Zoho Mail, Google Workspace, Microsoft 365, or similar). Hexa Piper does not sell or host @yourcompany.com mailboxes — you keep your provider and their per-user mailbox fees.
How It Helps You
Sales and ops emails scatter across personal Gmail and Outlook. Here, company admins connect SMTP once, staff compose from Hexa Piper, and the thread stays with the business. Prefer your own inbox? Skip Emails entirely — invoicing, chat, and CRM still work.
What You Can Achieve
- Compose outbound email to customers and vendors from Hexa Piper
- Keep conversation history inside the platform
- Configure company SMTP and email appearance
- Work next to CRM, invoices, and team chat — one login
What this is not
- Not a hosted mailbox or email seat Hexa Piper provisions for you
- Not a replacement for Zoho Mail, Google Workspace, or Microsoft 365
- Not required — teams that prefer personal email can ignore this module
Works with
- CRM & Customer Management — email the people you already track
- Vendor Management — supplier outreach in context
- Invoicing — billing and collections workflows
- Team Chat — internal follow-ups without leaving the platform
Day-to-Day Benefits
Open Emails, pick a contact, send. The timeline is there the next time someone on your team needs context. No hunting personal inboxes for “what did we tell them last week?”
Peace of Mind for Your Business
Company email outreach is included on every plan. You keep your mailbox subscription with Zoho or another provider; Hexa Piper gives your team a shared place to send and track outreach with the same security controls as the rest of the platform.
All HEXA PIPER features include HIPAA-grade security — encryption, 2FA, and audit trails on every plan. Learn about our HIPAA compliance.